Class Policies

Late Policy

When students come to class late, it can disrupt the flow of the project, distract other students, impede learning, and generally erode class morale. Moreover, if left unchecked, lateness can become chronic and spread throughout the class.

Any student more than 15 minutes late will not be allowed in the studio. Less than 15 minutes late will allowed in class the first time only. The beginning of class is very important and we need all students present.

Cancellation/Refund Policy

*All camp/class fees are non-refundable upon registration.

Payment in full is due on or before the first day of class.
Cancellation or request to reschedule more than 2 weeks in advance = account credit to use at a future camp or class
Cancellation 2 weeks or less in advance = no refunds or credits given

We are a small, non-profit organization. For all of our classes we have a minimum number of 5 students that we need to register for a class in order for it to run. If we need to cancel a class due to low enrollment we will contact you and give you the option of a refund or a credit to use on any other class/camp.

Winter Weather Policy

Safety is our first priority in extreme winter weather. The safety of all students is the first priority when determining if Rumriver Art Center should stay open in extreme winter weather. If we cancel a class, we will give participants either a refund or credit to use on any other class.

As soon as the decision has been made to cancel a class we will post on the RRAC website, Facebook, and Twitter. You can also call us at 763-323-8830 to find out if there will be class.

Rumriver Art Center follows the Anoka-Hennepin school district when deciding to cancel classes. If the school district cancels classes, we will too. You can find out if the school district is closed from media outlets including WCCO, KSTP, Fox 9, Kare 11, CCX (also known as Northwest Community TV), and WCCO radio.

In case of very extreme winter weather, you have the final decision on whether or not to attend class. If RRAC is open, students are expected to attend and no refunds or credits will be given. However, if you feel you would be in danger you can choose to stay home.

Clay Firing and Pick Up Policy

When you take a clay class it is your responsibility to check our CLAY FIRING AND PICK UP webpage to find out if your projects are ready to be picked up. Our goal is to have clay projects fired and ready to be picked up 2 weeks after the class is held. Once the clay projects are ready, participants have 30 days to pick up their projects. After 30 days we will re-purpose any projects that were unclaimed.

Clay Projects Disclaimer

With clay there is always a chance of projects exploding in the kiln or breaking. We try our best to return your projects to you as you created them, however; sometimes things happen that are beyond our control. We sincerely apologize if one of your pieces is damaged in the firing process.

Accessibility Policy

All classes and exhibits are located on our wheel chair accessible ground floor. We are happy to ensure accessibility to any class, workshop or exhibit. Given prior notice we can accommodate any special accessibility requests. If you have a financial barrier to accessing our classes or programs, please contact us to learn about scholarships, discounts or payment plans that may be available.