Class Policies

RRAC’s COVID-19 Precautions

With the rising public health concerns about the coronavirus (COVID-19), the Rumriver Art Center (RRAC) is committed to the health and wellness of our participants, artists, and employees.

We are paying close attention to the national and local news about COVID-19, so that we can stay informed and provide a supportive, responsive, and safe environment for our community.

While we are fortunate that our class sizes are fairly small, we’re taking our safety one step further. Effective immediately, in the interest of our community’s safety, we’re asking that all of you please wash your hands when you arrive at the art center before taking class. Please be mindful of people waiting in line to use the bathroom for this reason. And remember, the cleaner all of our hands are, the safer we all are as a team. Of course, we have sanitizing wipes and antibacterial gel for you to use as well, but washing our hands is the best way to stay healthy.

What is RRAC doing?

  1. We are asking employees, participants and others that enter our Art Center, studios and galleries, to stay home if you feel even the most minor imbalance in your health. Regardless of any potential exposure to COVID-19, the best way not to spread any illnesses including the flu and cold, is to stay home, cover your coughs, and wash your hands.
  2. If you are registered for a class but feel ill and it is within the 2 week cancellation window (see Cancellation/Refund Policy below), please call or email us and we will work it out with you.
  3. We are keeping our surfaces clean. The COVID-19 can survive on surfaces for up to 9 days, so it is extremely important to disinfect all surfaces often.
  4. We have hand sanitizer and non latex gloves available in all of our public spaces throughout the office.

We are hopeful that COVID-19 will be contained, so we can get back to our daily lives. Please continue to take care of yourselves and each other. We at RRAC will continue to do our best to respond accordingly and proactively.

As we all continue to follow the development of the coronovirus, we wanted to take a moment to assure you that your health and safety is our priority. We will continue to sanitize our machines, equipment, and communal surfaces more frequently than normal.

Winter/Severe Weather Policy

Safety is our first priority in extreme weather. The safety of all students is the first priority when determining if Rumriver Art Center should stay open in extreme weather. If we cancel a class, we will give participants either a refund or credit to use on any other class.

As soon as the decision has been made to cancel a class we will post on the RRAC website and social media. You can also call us at 763-323-8830 to find out if there will be class.

Rumriver Art Center follows the Anoka-Hennepin school district when deciding to cancel classes. If the school district cancels classes, we will too. You can find out if the school district is closed from media outlets including WCCO, KSTP, Fox 9, Kare 11, CCX (also known as Northwest Community TV), and WCCO radio. On days when school is not in session we will base the decision to stay open or close on information from the National Weather Service and the MN Department of Transportation. If there is a storm WARNING or “Travel Not Advised” issued, we will close.
CLICK HERE to see if there are any current storm warnings.
CLICK HERE to see the current winter road conditions.

You have the final decision on whether or not to attend class. If RRAC is open, students are expected to attend and no refunds or credits will be given. However, if you feel you would be in danger you can choose to stay home.

Cancellation/Refund Policy

*All camp/class fees are non-refundable upon registration.

Payment in full is due on or before the first day of class.
Cancellation or request to reschedule more than 2 weeks in advance = account credit to use at a future camp or class
Cancellation 2 weeks or less in advance = no refunds or credits given

We are a small, non-profit organization. For all of our classes we have a minimum number of 6 students that we need to register for a class in order for it to run. If we need to cancel a class due to low enrollment we will contact you and give you the option of a refund or a credit to use on any other class/camp.

Late Policy

When students come to class late, it can disrupt the flow of the project, distract other students, impede learning, and generally erode class morale. Moreover, if left unchecked, lateness can become chronic and spread throughout the class.

Any student more than 15 minutes late will not be allowed in the studio. Less than 15 minutes late will allowed in class the first time only. The beginning of class is very important and we need all students present.

Class Location Policy

While most of our classes take place at Rumriver Art Center, some of our classes may take place at other locations in the community. If the location for a particular class is not at Rumriver Art Center that will be noted on the class registration. It is the participant’s responsibility to check the location of their class and arrive at the correct location for the class on time. We will not provide refunds or account credits for a class missed due to the participant going to the wrong location for the class.

Clay Firing and Pick Up Policy

When you take a clay class it is your responsibility to check our CLAY FIRING AND PICK UP webpage to find out if your projects are ready to be picked up. Our goal is to have clay projects fired and ready to be picked up 2 weeks after the class is held. Once the clay projects are ready, participants have 30 days to pick up their projects. After 30 days we will re-purpose any projects that were unclaimed.

Clay Projects Disclaimer

With clay there is always a chance of projects exploding in the kiln or breaking. We try our best to return your projects to you as you created them, however; sometimes things happen that are beyond our control. We sincerely apologize if one of your pieces is damaged in the firing process.

Accessibility Policy

All classes and exhibits are located on our wheel chair accessible ground floor. Rumriver Art Center is happy to ensure access to any class, workshop or exhibit. Given prior notice (14 days), we can accommodate special accessibility requests. Please speak with the Executive Director to make a request. If you have a financial barrier to accessing our classes or programs, please contact us to learn about scholarships or payment plans that may be available.